Terms of Service

The EU-INC Resource Hub (the “Service”) is operated by Destina Slawinska Growify (“Diluto”, “we”, “us”, or “our”), a sole proprietorship registered in Poland, and is accessible at diluto.eu.

The Service consists of three components:

• Static informational content — Articles, guides, timelines, and other educational materials about the EU-INC framework (the so-called “28th Regime” for pan-European company incorporation).
• AI chat assistant — A knowledge-based question-and-answer tool powered by a large language model (GPT-4o-mini) that answers questions about the EU-INC framework.
• EU-INC newsletter — A periodic (approximately monthly) email newsletter providing updates, analysis, and commentary on the EU-INC legislative process and its implications for startups and businesses.

The Service is provided free of charge. We reserve the right to introduce paid features in the future, in which case separate terms will apply.

By accessing or using the Service — including browsing the website, using the AI chat assistant, or subscribing to the newsletter — you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use the Service.

You represent that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

By using the AI chat assistant, you acknowledge and agree that:

• No guarantee of accuracy. The AI assistant generates responses based on a language model trained on information about the EU-INC framework. While we endeavour to keep the underlying knowledge base current and accurate, the AI may produce responses that are incomplete, outdated, or factually incorrect. The EU-INC framework is under active legislative development and details may change without notice.
• No professional relationship. Your use of the AI assistant does not create a client-professional relationship of any kind between you and Diluto. Diluto is a technology company, not a law firm, accounting practice, or financial advisory service.
• No reliance. You must not take (or refrain from taking) any action based solely on information provided by the AI assistant. Any decisions regarding company incorporation, corporate structuring, tax planning, or compliance must be made in consultation with appropriately qualified legal and financial advisors in the relevant jurisdiction(s).
• AI-generated content. Responses are generated by an artificial intelligence model (OpenAI GPT-4o-mini). By nature, AI-generated content may contain hallucinations, errors, or misinterpretations. We do not manually review every response before it is displayed to you.
• Data processing. Your chat messages are sent to OpenAI for processing. Do not submit sensitive personal data, confidential business information, or trade secrets through the chat assistant. See our Privacy Policy for details on how chat data is processed and stored.
• Availability. We do not guarantee that the AI assistant will be available at all times. We may modify, suspend, or discontinue the AI assistant at any time without prior notice.

By subscribing to the EU-INC newsletter, you agree to the following terms:

• Frequency. The newsletter is sent approximately once per month. We may occasionally send additional communications for important regulatory updates or significant EU-INC developments.
• Content. The newsletter contains editorial content, analysis, and commentary about the EU-INC framework. The newsletter content is for informational purposes only and does not constitute legal or financial advice.
• Unsubscribe. You may unsubscribe from the newsletter at any time by clicking the “Unsubscribe” link included at the bottom of every newsletter email, by visiting diluto.eu/unsubscribe, or by sending an email to hello@diluto.eu. We will process your unsubscribe request within 5 business days.
• Content ownership. All newsletter content (text, graphics, layout, and design) is the property of Diluto and is protected by copyright. You may share excerpts of the newsletter with attribution, but you may not reproduce the newsletter in its entirety without our prior written consent.
• Email deliverability. We make reasonable efforts to deliver the newsletter to the email address you provide, but we cannot guarantee delivery. Email delivery depends on third-party email providers and infrastructure beyond our control.

When using the Service, you agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to any part of the Service, other users' data, or any systems or networks connected to the Service.
• Use automated tools, bots, scrapers, or crawlers to access the Service or extract data, except for standard search engine indexing.
• Submit content through the AI chat that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Attempt to reverse-engineer, decompile, or extract the underlying AI model, knowledge base, prompts, or source code.
• Use the Service to generate spam, phishing content, or misleading information.
• Interfere with or disrupt the integrity or performance of the Service, including through denial-of-service attacks, rate limit evasion, or injection of malicious code.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.

We reserve the right to suspend or terminate your access to the Service, without notice, if we reasonably believe that you have violated these Terms.

To the fullest extent permitted by applicable law, Diluto disclaims all warranties, including but not limited to:

• Accuracy and completeness. We do not warrant that the information provided on the Service, including AI-generated responses and newsletter content, is accurate, complete, current, or reliable. The EU-INC framework is an evolving legislative initiative and information may become outdated.
• Fitness for a particular purpose. We do not warrant that the Service is suitable for any particular purpose, including but not limited to making business, legal, or financial decisions.
• Uninterrupted access. We do not warrant that the Service will be available at all times, uninterrupted, timely, secure, or error-free.
• Freedom from defects. We do not warrant that the Service will be free of viruses, malware, or other harmful components.

Nothing in these Terms excludes or limits any warranties that cannot be excluded or limited under applicable law, including consumer protection legislation within the European Union.

To the maximum extent permitted by applicable law:

• Diluto shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.
• Diluto shall not be liable for any losses or damages arising from your reliance on information provided by the AI chat assistant, the newsletter, or any other content on the Service. You acknowledge that such content is for informational purposes only and does not constitute professional advice.
• In any event, Diluto's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed EUR 100 (one hundred euros). This cap reflects the fact that the Service is provided free of charge.

Nothing in these Terms shall exclude or limit liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law, including mandatory EU consumer protection regulations.

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the “Last updated” date at the top of this page.
• Notify newsletter subscribers by email of material changes at least 14 days before the changes take effect.
• Post a notice on the Service about the upcoming changes.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service and, if applicable, unsubscribe from the newsletter.

Previous versions of these Terms are available upon request by emailing hello@diluto.eu.

If you have any questions about these Terms, please contact us:

We aim to respond to all enquiries within 5 business days.

• Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Diluto with respect to your use of the Service.
• No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent, for example in connection with a merger, acquisition, or sale of assets.
• Language. These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.